Excellent build quality & value for money
Entry level, Executive, Gigabit, Video & Dect
From our primary stockists and ITSP's
In the Event of a Failure
In the unlikely event that you have a faulty unit, you should contact the official Yealink (UK) distributor, or ITSP partner, that the unit was purchased from.
The distributor may require some additional information or additional testing and procedures to be carried out to establish the unit is faulty and one which they have supplied.
If the unit is deemed to be faulty the distributor will request the unit is returned to their offices at your cost and subject to further tests, confirming the unit is faulty and that the warranty seal hasn’t been broken, a replacement unit will be supplied at no cost.
If the model returned under the Lifetime Warranty is no longer available the distributor will supply an equivalent or better model.
This warranty is in addition to any statutory rights.
*For the official Yealink (UK) Ltd Distributor list go to:- www.yealink.co.uk/Primary-Stockist--Distributors
**For the official Yealink (UK) Ltd ITSP Partner list go to:- www.yealink.co.uk/ITSP-Partners
This Lifetime Warranty excludes the following products:
- T18P, T20P, T20PN, T22P, T22PN, T26P, T26PN, T28P, T28PN, T32G, T32GN, T38G, T38GN, EXP38, EXP39, YHS32, YHS33 and all VP series units.
- All Spare Parts including but not limited to : Network Cable (CAT5), Base Stand, Handset, Handset Curly Cord, Power Supply Unit (PSU)
This warranty covers manufacturing faults and component defects. It does not cover wear and tear, physical damage, or problems associated with the network or platform it is connected to.
Please contact the distributor or ITSP the unit was purchased from for further details.