Warranty Checklist

This is a warranty replacement application form, please complete one application for each unit by answering the questions below and submitting the application. We will then email you a returns number (RMA) which you must supply with the returned unit.

Please provide ALL questions marked with an * these are mandatory! The form will not submit unless this information has been provided!

Company Name*:

Address*:

City/Town*:

Post Code*:

Contact Name*:

Contact Telephone Number*:

Contact Email*:

Please enter the serial number of the unit which can be found printed on the base of the unit and is indicated as S/N: and is 14 characters long

Please enter the MAC Address of the unit which can be found printed on the base of the unit and indicated as MAC: and is 12 characters long starting with 00.

Please state where the unit was purchased (Distributor?):

Please specify the date the unit was purchased:

Please specify which platform (IPPBX) or Hosted Telephony Service Provider the phone is registered with*

Please specify which firmware is loaded onto the phone:*

Please Provide a detailed description of the issue

Has the issue been reported to your Service Provider?*

Has the issue been reported to your IT Department?*

Please enter a detailed description of the problem*:

Have you visited our FAQ’s

Warranty Checklist

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